Question 1

How do I make a booking?

Accepted Answer

Booking is super easy! Just click the "Book Now" link at the top of our website, and it’ll take you directly to Novel Bookings, where you can reserve your spot. We do not accept reservations via phone or email to ensure a streamlined process for everyone.

Question 2

Are you Halaal?

Accepted Answer

Our coffee shop is not Halaal as we do serve pork products. However, our hot chocolate tasting is Halaal-friendly. The baked goods used in the tasting are produced off-site at a Halaal-friendly bakery. All the powders are Halaal-certified, and while the biscuits aren’t officially Halaal-certified, rest assured, there are no pork, meat, or alcohol products involved.

Question 3

Are you wheelchair-friendly?

Accepted Answer

Yes, we’ve got you covered! There’s a ramp through the Donford entrance on the far side of the building, and another ramp inside that leads up to our cafe.

Question 4

What are your booking terms and conditions?

Accepted Answer

For groups larger than 8, we require a small, non-refundable deposit, which will be applied towards your bill.
You’ve got a 15-minute grace period if you’re running late before your booking is released.
Changes to your booking (like reducing the number of guests) should be communicated at least 24 hours in advance.
If your group size increases after you have made your booking, we may not be able to accommodate the extra people due to space limitations.
All bookings are for a maximum of 2 hours. Tastings are limited to 1 hour.
Bookings for special events or high-demand dates may have different terms—these will be communicated at the time of booking.

Question 5

What payment methods do you accept?

Accepted Answer

We are a cashless establishment. We accept card payments (debit and credit) as well as SnapScan for a quick and easy payment experience.

Question 6

Do you offer walk-ins?

Accepted Answer

Yes, we do! But to avoid disappointment during busy times or special events, it’s best to book ahead.

Question 7

What are your operating hours?

Accepted Answer

We’re here for you Monday to Friday from 7:30 AM to 5:00 PM, and Saturdays from 8:00 AM to 1:00 PM. Sundays we’re closed, but some Saturdays we stay open late—keep an eye out for announcements!

Question 8

Do you cater for events or private functions?

Accepted Answer

Absolutely! We’d love to help make your event special. Just drop us an email at info@revvedupcafe.co.za for details and availability.

Question 9

Do you have vegan or gluten-free options?

Accepted Answer

Unfortunately, not at the moment. But we do have milk alternatives like almond, oat, and lactose-free options.

Question 10

Can I host a small meeting or gathering at Revved Up Cafe?

Accepted Answer

Definitely! We’re happy to accommodate small groups. If you need a reserved space or have special requests, just make a booking online or reach out via email.

Question 11

Do you have Wi-Fi available?

Accepted Answer

Yes, we do! Feel free to connect and stay productive (or just enjoy some scrolling) while you sip your coffee.

Question 12

Is parking available?

Accepted Answer

There’s street parking nearby. It can get busy, so try to arrive a little earlier during peak times.

Question 13

Are pets allowed?

Accepted Answer

Yes! Well-behaved pets are welcome in our seating area. Just keep them leashed and close by.

Question 14

Can I order a custom cake or special dessert for an occasion?

Accepted Answer

Yes, we can make that happen! Email us at least a week in advance, and we’ll work with you to create something special.

Question 15

Do you offer vouchers?

Accepted Answer

Yes, we do! Our vouchers make the perfect gift. Email info@revvedupcafe.co.za to get yours.

Frequently asked questions